[vc_row full_height=”yes” columns_placement=”top” css=”.vc_custom_1562202234570{margin-top: 20px !important;}”][vc_column width=”1/4″][/vc_column][vc_column width=”1/2″][vc_toggle title=”How long does it take to process my order?”]All orders received before 2:00 pm are processed and will ship within 3-5 days, however if your information is invalid or more information is needed to process your order more time to process maybe needed . Orders placed over the weekend will be processed first thing Monday morning unless it is a holiday.[/vc_toggle][vc_toggle title=”What are your business hours?”]Our business hours are Monday through Friday from 9:00 am to 6:00 pm EST.[/vc_toggle][vc_toggle title=”How long does shipping take?”]Shipping takes 2-3 business days.[/vc_toggle][vc_toggle title=”What method is used for shipping?”]All packages are shipped USPS First Class.[/vc_toggle][vc_toggle title=”Do you ship internationally?”]Yes. Items shipped outside of the United States may be subject to import duties, taxes and/or charges which are not included in the total cost of your order, nor will they be covered or reimbursed by Divine Divinity Hair Salon.
In addition, we are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes of delays once the package has exited the United States.
Please check with your country’s customs office to determine what these additional costs will be prior to placing your order.[/vc_toggle][vc_toggle title=”I gave an incorrect address, will I receive a refund?”]We are sorry to inform, If you provided an incorrect address at checkout, a refund will not be granted.[/vc_toggle][vc_toggle title=”My item was stolen, how can I receive a refund?”]Unfortunately, We are not responsible for lost or stolen items.[/vc_toggle][vc_toggle title=”What’s your return policy?”]Due to the nature of our products, all sales are final. Products that have been custom colored, at the request of the client, are not refundable and may not be exchanged.[/vc_toggle][/vc_column][vc_column width=”1/4″][/vc_column][/vc_row]
